|
Description |
Outline |
| Dynamic Group
Development
Problem: How and when to from a group may not
be clear in an organization. Additionally, whether existing groups can
complete their assigned goals and thus discontinue may also be hard to
determine.
Solution: If there is a need to accomplish
several related items or solve a problem within a specified time, then
forming a group whose single reason is to design a method or complete tasks
towards accomplishing the items or solving the problems is a good idea.
Typically the decision of who to invite to participate in the group is mad
by someone who has a vested interest in the results, often referred to as
the group’s sponsor. |
- Opening
- Objectives & Agenda
- Basic Principles
- Reason for Existence
- Potential for
Accomplishment
- Roles
- Exercise #1
- Start-up
- Member Selection
- Procedures
- Meeting Logistics
- Exercise #2
- Evolving
- Discontinuing
- Administration
- Celebration
- Evaluation
- Review & Additional
Information
|
|
Description |
Outline |
|
Problem Solving Process
Problem: There are problems that are slowing
down work or there are possible improvements that will reduce costs and/or
improve quality, and it has become obvious practicing problem solving is
necessary. However, problem solving attempts without a process may result
in an applied solution that may not solve the cause of the real problem.
Solution: To find the best possible solution to
a problem, utilizing a defined step-by-step problem solving process will
insure finding better solutions. Additionally, users of the process need to
understand how to recognize disruptive or uncooperative behaviors or a lack
of energy in problem solving participants and how to handle them.
|
- Opening
- Objectives & Agenda
- Basic Principles &
D.A.G.G.E.R Process
- Roles
- Improvement Types
- Define Problem
- Exercise #1
- Analyze Causes with
Tools
- Exercise #2
- Gather Data
- Generate Solutions
- Discussion #1
- Evaluate Tests
- Realize Implementation
- Discussion #2
- Meetings for Problem
Solving
- Barriers to Problem
Solving
- Review & Additional
Information
|
| Idea Generation |
TO BE DEVELOPED |
| Data Gathering
|
UNDER DEVELOPMENT |
| Decision Making |
TO BE DEVELOPED |
About the
Author
Shirley Lee is a consultant who helps organizations
increase employee and system capacity to produce results. She has been involved
with building groups and teams since 1985. She facilitates a variety of
team building and problem solving events.
Shirley has facilitated problem-solving sessions
for management teams and groups in manufacturing areas, administrative
functions, and information technologies. She has been working with teams on
problem solving projects since 1985. Shirley began teaching problem-solving
techniques to groups in 1993. She was certified as a facilitator of Quality
Control 8-step Problem Solving Process in 1995 and DeBono’s Six Thinking Hats in
1997
Shirley Lee holds a degree in Business Administration. She
spends most of her professional time developing productivity tools/programs,
presenting workshops, facilitating team building and meetings, as well as
writing. Shirley considers this fun too. However, in her personal time she
enjoys her family, reading, gardening, and needlecrafts.
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