RightFit E-news Problem Solving, Time Management

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RightFit � News you can use.

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Electronic Newsletter�� Issue 2004-03

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March 2004

In this issue:� Striking Statistic, Timely Tip, Computer Clue, Group Gathering and Quick Quote

This bimonthly

e-news is made available to further the mission:

�To help organizations increase employee and system potential to produce results.�

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Providing:

Classroom Delivery,�

Consulting Services,� Instructional Design,

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and System Support.
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�Shirley Lee

Striking Statistic

Taking 5 minutes per day, 5 days per week to improve one's job will create 1,200 little improvements to a job over a 5 year period.

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Please take 2 minutes to help us gather more problem solving and project management� related stats.� To help us, please click here to select and complete the surveys.

Timely Tip

According to the �Wizard of When^�� , Problem solving typically involves 6 steps: Definition, Analyze Causes, Gather Data, Generate Solutions, Evaluation, Realization.� Definition of the problem is to insure addressing the actual problem rather than a symptom or a guess at the solution.� Analyze Causes to determine which one is actually causing the problem so that finding appropriate solutions is likely.� Gather Data occurs after finding the potential causes in order to measure them to determine why they occur.�Generate Solutions occurs after gathering and analyzing data on causes is complete, so seeking solutions to the main cause may happen.�Evaluation, which means doing tests, simulations, or other analysis to verify the potential solution should work.�Realization is the actual implementation of the solution as appropriate to the problem with documentation and communication.�

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Computer Clue

The computer can be quite useful in problem solving.� Not only are applications available for project planning, but many applications may be used for various stages of problem solving.� Examples include� using� worksheets may be devised for data gathering, tracking ideas generated, data analysis, simulations, and evaluation criteria. Additionally word processors may be used for� meeting management such as minute-taking formats, problem statements, and simple reporting.� Plus there are applications that may generate graphs showing improvement progress and cost reduction.� Finally, some data on what other organizations may be doing to solve similar problems may be available on the internet.

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Click here for detailed PC hints on-line

(now with new animated cartoons).

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Group Gathering

An activity to help the group learn problem solving skills or to better communicate can be an excellent way to begin a problem solving project.� A well-known activity that can result in some interesting communication while solving a group problem is the birthday line-up. First instruct everyone not to talk during the activity.� Then ask them to line up according to their month and day of birth.