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and Team Building.
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A 2004 survey conducted
by Developing Patient Partnership and the Institute of Healthcare Management
showed close to 9 million appointments are missed each year.
Know anyone having trouble getting to appointments on time? Are people
often arriving late for meetings? There are worse things than arriving
late. Not getting there at all and/or not notifying others in advance that
someone will not be there or that the person may be late is worse. Why are
these things worse? Because they show bad manners and that the late person
is highly inconsiderate of others. While these things are worse, arriving
late is also bad because it not only is inconsiderate; it sends the message
that the late person thinks their time is more valuable than the time of
others who had to wait for them. If the late person is a presenter at a
meeting, being late also makes them appear disorganized and reflects badly
on their presentation no matter how well it was developed or delivered.
How can people
improve arrival time so they will not be late in the future? When an
appointment on to someone’s calendar, they should precede that appointment
with another one that includes enough time to gather data, walk to the
meeting room, and drive to the location. Most people allot 15 minutes
before a meeting at the building where they work to gather items, think
about what they want from the meeting, and walk to the conference room. For
off-site meetings and appointment, just add driving time to those 15
There is a lot of technology out there to help with organizing
appointments. Most of this technology can also help keep people on-time to
their appointments by having the ability to set an alarm or reminder some
period before leaving for the appointment. To take advantage of appointment
systems with reminders, use: a computer with a PIM (Personal Information
Manager) application; a hand held device such as a PDA (Personal
Digital/Data Assistant); or go the less high-tech route with a printed
calendar and an alarmed watch or clock. Set the high-tech reminders when
setting up the appointment. Set manual alarms for printed calendars at the
beginning of the day the appointment is scheduled.
An activity or icebreaker before a group starts work at a meeting, after a
break, or during a celebration can help everyone to get better acquainted
and draw closer as a team. A well-known icebreaker is personal history
sharing, where each member of the group gives some background on themselves.
Here are some items to include in history sharing: name, number of
siblings, hometown, unique challenges during childhood (or during career
depending on type of group), favorite hobbies, first job, best personal
experience (or best job), and worst experience (or worst job).
using this icebreaker as a "getting to know you better" verses "getting
acquainted", be sure to have members state 1-2 reasons why they said what
they said regarding best and worst experience or job. These whys can give
some insight on possible turn-on or turnoffs for each individual.
something anticipated arrives too late it finds us numb, wrung out from
waiting, and we feel - nothing at all. The best things arrive on time.
" - Dorothy Gillman
Do you feel
like this is you on a typical day?
Overloaded and overworked?
Do you feel you could be more successful at
accomplishing what you want if you could make time work for you instead of
Then try our seminar:
July 14, 2005,
7:00pm - 8:00pm
This seminar gives you the tools you need to make the best use of
your time by doing the things that are most important to you first. You
will learn time management principles and related skills, how to remember
appointments, and prioritize a task list, and how to deal with distractions
that limit your focus and thus your accomplishments.
Reference class# 950054-01
Please register soon
to get your seat!